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Managed IT Services

Flexsys Managed IT Support enables the delivery of a consistent, high quality service experience to internal end-users or your organisation’s consumers, while driving out cost. For many organisations, delivering business IT support, providing incident management and meeting user demands effectively is costly and resource intensive. The challenges multiply for the small business when technology constantly changes and business requirements need to adapt in order to stay competitive. By understanding what matters to your business our team can continually find better ways to deliver and improve your environment.

Unlimited remote support
24 hour monitoring
Scheduled Site Visit (per year)
Response Times (hours)
Strategy Review
12 months
6 months
3 months
Asset Management
PC warranty
Business Continuity plan
Managed Internet Security
Online backup
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Remote IT support

Flexsys knows every company is different, and so provides small business IT support in three different packages: Enhanced, Premium and Ultimate. All three provide a high level of remote IT support, allowing problems to be handled in a quick and cost-effective manner. By offering remote IT management, Flexsys is providing the ideal service for small or new companies that would rather avoid the sky-high fees of ad hoc specialists, or the cost of hiring an in-house IT manager.

By investing in the Ultimate managed IT package from Flexsys, your business could benefit from up to 10GB of virtual backup, an indispensable resource for companies with important files and documents they can’t afford to lose. Furthermore, a business continuity plan for the worst-case scenario, managed internet security and anti-spam solutions are provided as part of the Ultimate package.

IT services for Manchester, Bolton and beyond

Because our head office is conveniently located in Heywood, Lancashire, Flexsys has become one of the foremost providers of IT support in Manchester, Bury, Bolton, Rochdale and the surrounding area.

Our experts will provide personal, on-site IT consultations up to 12 times per year depending on the level of support you have chosen. They can also visit you on-site to assist with faults, disaster recovery IT solutions, PC and Mac support, security breaches and other urgent issues as and when they occur.

So, whatever level of managed IT support your SME requires, Flexsys has a package to suit your circumstances. Contact us to find out more.

The benefits of managed IT support

Investing in managed IT support is often a big decision for a company – especially if you’re small or just starting out. However, our packages are designed to provide several major benefits:

The Football League“Working with Flexsys’ in house team is like having an on demand supply of experts. They understand our business and provide the option of Remote, Telephone or Onsite IT support this has freed up resource to concentrate on delivering our business plan and ensure any IT issue is covered. Their service and knowledge level are 1st rate, they bring experience and expert guidance to the Football League”

Reduce Total Cost of Ownership Free Up Internal Resources 1st, 2nd and 3rd Line Support SLA/KPI to match business requirements Support remotely or on site 24x7 Global Support Support bespoke systems Help desk call logging Problems tracking and reporting Experienced support team
1.Reduced hardware costs 2.Reduced maintenance costs 3.Network simplicity 4.Increased business flexibility 5.Better cash flow 6.Automatic upgrades 7.Ease of deployment 8.Simplified technology disaster recovery 9.Future proof your technology 10.Fixed costs IT

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