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FlexCare Support - FlexCare On-demand Plus
Don't want to pay for support you may not need?
A support contract - without the contract!
FlexCare On-demand Plus gives you the comfort of knowing that a qualified engineer is just a phone call away whenever you require assistance with an IT problem. The service provides telephone support, remote diagnostics and resolution AND on-site support, without expensive retainers; you just pay for the time that the engineer spends working on your problem. When the unthinkable happens, be prepared
FlexCare On-demand Plus is ideal for businesses with fairly stable, reliable systems - but who need the reassurance of a speedy resolution to any problem that may occur. We will give your problem the same prioritisation that we give to our contract customers and will advise you if we believe that a solution to your problem is not cost-effective. If a rapid response to IT issues is what your company needs, then FlexCare On-demand Plus could be ideal for you.
 What our clients say...
"After being with our previous IT suppliers for almost 15 years it was to say the least a major upheaval to more or less start from scratch with another company. However, your approach to this upgrade was carried out with utmost diligence providing good quality equipment at competitive prices. Your staff are experts in their fields combined with a friendly flexible approach and speedy response times. Your after sales service is second to none which is valuable to us in order to ensure seamless continuity of our operations"
Industry opinion
Desktop outsourcing pricing varies considerably based on the type of service activities involved, as well as the size and geographical distribution of the estate. The desktop managed services definition has expanded from additional hardware platforms and corresponding software to changing environments and support requirements. Creating a clear definition within the organization will help control costs. |
